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Communications coordination:
The Public Information Officer will support other team members in coordinating communications that reflect the interests and efforts of the whole humanitarian community.
- Provide secretarial support to the Humanitarian Communications Working Group (HCWG) by facilitating and managing the HCWG activities including meeting schedules, follow-up on action points, drafting minutes of meetings, and dissemination of key information to ensure a coordinated approach to humanitarian response.
- Support the development of country-level messaging under the guidance of the Head of Unit
- Contribute to the development and implementation of joint communications strategies in coordination with senior leadership and key stakeholders around priority advocacy issues
- Clarify agency, cluster, NGO and other system focal points for communications and maintaining contact lists
- Support a fluid flow of information and shared analysis of developments in the country/region, including tracking trends and sharing reports with HQ, and key partners.
- Facilitate engagements with key actors including relevant ministries, NEMA, SEMA, military high command and other stakeholders to ease national and international media access to operational areas to promote visibility of the crisis and response activities of the UN and partners
- Organize or support joint media field trips, press events, interviews and other outreach initiatives
- Work with partners on advocacy initiatives to ensure coherence of coverage
Media relations:
Communications Officers promote media coverage at local, regional and global levels
- Monitor and analyze current events, public opinion and press, identify issues and trends, and support the Head of Unit in advising the RC/HC, the DHC and OCHA Head of Office on media developments and approaches for media relations
- Build and maintain relationship with national and international media to promote visibility of the humanitarian situation including the gaps and response activities of humanitarian partners
- Build and update contact lists of leading national and international media agencies and influencers
- Write public statements, press releases and op-eds
- Arrange materials and logistics for press briefings and ensuring full participation of leading media agencies at press briefings; and moderate press briefings whenever required
- Follow up to ensure wide and accurate dissemination of OCHA press releases/reports in national and international media;
- Arrange interviews and briefings for high level delegations with leading media;
- Organize regular meetings for humanitarian leadership with editors of leading national media to promote understanding and visibility of key issues relating to the crisis and response
- Organize regular media dialogues to promote understanding and reporting on the crisis by national media providers.
- Support the Public Information Head of Unit in representing OCHA and the RC/HC or DHC and in providing on-the-record information to journalists and media
- Produce and disseminate media materials such as press kits, Q&As, background briefings
- Organize strategic media coverage of key issues and events, including support for high-level missions
- Conduct regular media monitoring
Content production:
The Public Information Officer develops and disseminates quality communications material to broaden public awareness of priority humanitarian issues and response and the role of OCHA
- Make regular field trips to interact and collate information from multiple sources including partners and affected populations
- Facilitate missions for national and international media agencies to ensure global visibility for the crisis and response.
- Propose ideas and support the production of text-based materials including feature articles, blogs, opinion pieces and explainers
- Prepare, on the basis of official UN documentation and other sources, initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books.
- Support the production or commissioning of quality visual content including photos, photo galleries (with captions), infographics, social-media graphics and films
- Manage local-language translations of key communications materials
- Work closely with OCHA information officers (reporting, information management) to leverage available information for public communications
- Under the guidance of the Head of Unit, support other units in editing, proofreading, producing and disseminating various OCHA products and information
Digital media:
The Public Information Officer supports the development and maintenance of OCHA web platforms and social media initiatives
- Open/maintain relevant social media accounts at country level
- Plan and coordinate engaging social content, including awareness raising campaigns
- Identify new opportunities and innovative ways to continually engage supporters and/or improve perception of aid workers
- Monitor social media initiatives by other UN agencies, non-profit organizations at country level, Governments and other stakeholders, and look for opportunities to collaborate, including with opinion influencers
- Liaise and work with graphic designers as needed to produce visuals and infographics for use in social media campaigns
- Produce written, photo and audio-visual stories and other content and publish on relevant platforms
Corporate communications:
The Public Information Officer supports internal and HQ-led communications activities
- Conduct daily reporting and develop humanitarian updates whenever necessary
- Collect, collate and analyze information on key humanitarian, security and political issues from multiple sources including sub-offices, media reports, policy documents from government and reports from partners to update senior leadership and headquarters on key developments in the operational context.
- Ensure coherence between country-level communications initiatives and OCHA Communications Strategy
- Propose story ideas, undertake research and source material for OCHA corporate communications
- Support HQ communication, advocacy and media relations activities
- Provide content for OCHA corporate web platforms and other products
- Promote and implement OCHA corporate campaigns and initiatives such as the World Humanitarian Day (19 August) at field level with local partners, media, creative community and humanitarian stakeholders
- Promote the visibility of the Nigeria Humanitarian Fund and support advocacy, resource mobilization and donor visibility efforts.
- Support corporate fundraising and marketing
- Contribute to drafting, editing and providing inputs for donor reporting and resource mobilization efforts
- Support efforts to highlight the value-added role of OCHA to Member States as well as the media and the public, in support of fundraising and brand awareness and visibility of OCHA.
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